FAQs

FAQs

Frequently Asked Questions

Products

  • Why aluminum?
    • Aluminum windows are strong, lightweight, low maintenance, and available in many different finishes, making them an ideal choice for various applications.
  • What different window types do you offer?

Customization

  • What are my customization options?
    • You can choose from our standard finishes or opt for a custom paint color. We also offer various hardware and handle options, as well as custom frame quotes for unique requirements such as arched frames or motorized windows.

Quotes

  • How do I get a quote?
    • You can fill out the contact form on our website or email Rick at rick@lgminc.net or Sam at estimating@lgminc.net
    • Please provide details such as frame type, quantity, size, desired finish, and any special requests. Quotes will be returned within two (2) business days.

Warranty

  • What kind of warranty do you offer?
    • We offer a 10-year workmanship and material warranty for products we manufacture, as well as a 5-year warranty on the finish of your windows. Contact us to request a copy of your warranty.

Payment

  • What are your accepted payment methods?
    • We accept payments by check (no fee) or credit card (6% processing fee). Payment terms will be noted on your invoice.

Support

  • Part or all of my order was delivered damaged. What do I do?
    • Please contact us immediately so we can assist you further.
  • How do I get Liberty Glass & Metal literature, samples, or branded items?
    • Please contact us via email or phone to request these.
  • What if I have more questions? Is there anyone who can come out and speak with me in person?
    • If you have additional questions, please reach out to us. We have sales representatives available in several states, contact us to see if there is one in your area.